Returns & Exchanges

At LOJ Conversions, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day window for returns on all unworn items with original tags attached. Please ensure your items are in their original condition to qualify for a full refund or store credit.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Print Your Label

  Once approved, download and print the prepaid shipping label provided via email and securely package your items.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location and keep your tracking receipt for peace of mind.

• 4.
  Receive Your Refund

  After our warehouse team inspects the returned garments, your refund will be processed back to your original payment method within 5-7 business days.